Financial inclusion is a pressing issue in Africa, where over 350 million adults remain unbanked. Traditional banking systems often exclude low-income individuals, rural populations, and small business owners due to high fees, lack of credit history, and limited access to banking infrastructure.
One company tackling this challenge head-on is Lupiya, a Zambian-based neobank that is revolutionizing financial access through AI-powered microloans, digital wallets, and an innovative peer-to-peer lending model. Founded in 2016 by Muchu Kaingu and his wife Evelyn, Lupiya is proving that technology can break down financial barriers and empower millions of Africans.
1. Limited Access to Traditional Banking
According to the World Bank, nearly 60% of Sub-Saharan Africans lack access to a formal bank account. High banking fees, rigid credit requirements, and long distances to financial institutions keep many individuals outside the financial system.
2. The Credit Gap for Small Businesses
90% of small businesses in Africa struggle to secure loans due to a lack of collateral. Without access to credit, many businesses remain stagnant, unable to grow or create jobs.
3. Women and Financial Exclusion
Women entrepreneurs face even greater barriers to accessing capital. In Zambia, where Lupiya operates, only 37% of women have access to formal financial services.
1. AI-Powered Credit Scoring
One of Lupiya’s standout innovations is its AI-driven credit scoring system, which assesses borrowers’ risk based on digital behavior rather than traditional credit history. This allows first-time borrowers and individuals without formal financial records to access loans. Example: A small-scale farmer in rural Zambia, with no prior credit history, can use Lupiya’s mobile-based platform to apply for a microloan. The AI system analyzes transaction patterns, mobile money usage, and repayment behavior to approve low-risk borrowers almost instantly.
2. Peer-to-Peer (P2P) Lending Model
Lupiya operates as a marketplace connecting borrowers with investors, enabling individuals and businesses to lend directly to those in need. This system allows for lower interest rates and more inclusive financial opportunities.
3. Digital Wallets and Mobile Banking
Through its mobile-first approach, Lupiya provides: Seamless money transfers Loan disbursement and repayment tracking Savings accounts tailored for unbanked populations By leveraging mobile technology, even users in rural areas with limited internet access can transact securely.
1. Empowering Women Entrepreneurs
In 2020, Lupiya secured $1 million in funding from the Women Entrepreneurs Finance Initiative (We-Fi) to expand financial access for women-led businesses. Since then: Over 5,000 women entrepreneurs have received loans. Business survival rates for loan recipients increased by 40%. Women borrowers have reported an average 30% increase in business revenue.
2. Supporting Smallholder Farmers
Lupiya’s partnership with agribusiness cooperatives ensures that farmers can access capital to purchase seeds, fertilizer, and equipment. With flexible repayment schedules tied to harvest cycles, farmers are able to scale production without financial strain.
3. Accelerating Economic Growth
$15M+ in loans have been disbursed across Zambia and Tanzania. Default rates dropped from 50% to under 9% thanks to AI-driven risk assessment. 90% of borrowers reported an improved standard of living due to financial access.
Lupiya is not stopping at Zambia and Tanzania. With expansion plans into Malawi and Kenya, the company aims to:
Launch a blockchain-powered credit verification system to enhance trust.
Expand its P2P lending marketplace to serve a broader African audience.
Enhance financial literacy programs to educate underserved communities on smart financial management.
Lupiya’s impact demonstrates that financial inclusion in Africa is achievable through innovation. By leveraging AI, mobile banking, and peer-to-peer lending, Lupiya is not just providing loans—it is empowering individuals, driving economic growth, and closing the financial access gap.
For African entrepreneurs, policymakers, and investors looking to transform financial services, Lupiya offers a blueprint for a more inclusive, tech-driven financial ecosystem.